What our pet owners are saying

Providing pet owners services, after the passing of their pet, is extremely humbling. Our mission is to provide pet owners with trustworthy and comforting customer service, always listening to our pet owners needs, striving to meet all their expectations, and helping ease the pain of losing their beloved pet.

“A very heartfelt thank you for taking care of my beautiful girl yesterday. The warmth, compassion, dignity and respect you have for the pets and owners that come through your door is very much appreciated at times like this. The things that really stood out to me….you always referred to my girl by name, you checked on me many times to see if I needed anything, you didn’t rush me, you handled my baby with such care and respect and the genuine condolences that were offered to me by all. From my family and my girl Sheba, thank you.”
“The two gentlemen I spoke with at Kozy Acres were kind and gentle. They were friendly and efficient and made my experience a comforting one at a difficult time.”
“We’ve brought 4 dogs here over the years, and have always been met with compassion and respect. They have handled our pups with dignity and respect, and are sensitive to our grief and tears. I cannot see myself ever bringing an animal anywhere else when they’ve crossed the rainbow bridge. From the bottom of my heart, thank you.”
“My hubby and his mom had to put their 15 year old German Shepherd down this week. She wanted to bury Lady so I had found this place online last week for her. What a great choice. From moment one they treated her with care and respect. They were very patient with all of her questions as well. I went to the burial yesterday, they had the dog all snuggled up in a little casket and gave us time to cry. While we stood out there through the burial the owner was very thoughtful and had amazing attention to detail. I will bring my pets here when they pass to be cremated. I think there are a lot of scammers in this business so it is nice to see a family place that runs with integrity.”
“First, I really want to thank you for taking Da Bazel in today. Your place was more like a home, not a crematory. It has an amazing energy! Casey, you were so comforting and everyone is so professional and personable. You made us feel that we were in the right place, despite what we are going through.”

For more pet owner testimonials please visit our review pages: Facebook, Yelp, and Google Reviews.

What our veterinarian clinics are saying

“I have used Kozy Acres for all my pet crematory services for 25 years. I can count on them for consistent, trustworthy, and friendly service for my client’s pets after death care. I have never been disappointed in them.”
Paul A. Navin, D.V.M., All Pets Hospital, Lockport, IL
“We have entrusted Kozy Acres for all of our pet cremation and after care needs. Their staff are always kind, supportive and are very reliable. Their team is quick to respond and easy to communicate with. If there is ever a concern it is handled with a sense of urgency and care. It is evident that they strive to develop long-term client relationships by consistently delivering quality. Our team can seamlessly work with Kozy Acres to maximize our ability to deliver the highest possible level of service to our clients. Due to Kozy Acre’s services, it is without question that we can stand behind the experience we promise to our clients. “
Matthew Pritz, Hospital Manager, Crest Hill Animal Hospital, Crest Hill, IL